Privacy Policy
Last updated: 15 March 2024
Rogue Eternity Pty Ltd (ABN 45 123 456 789) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of personal information:
- Contact details including name, email address, postal address, and organisation name
- Project information you provide when requesting quotes or engaging our services
- Payment and billing information necessary to process transactions
- Communications and correspondence with our team
- Website usage data including IP addresses, browser type, and pages visited
How We Collect Information
We collect personal information:
- Directly from you when you submit enquiry forms, request quotes, or engage our services
- Through our website using cookies and similar tracking technologies
- From third parties such as referral partners, with your consent
- From publicly available sources relevant to our professional services
Purpose of Collection
We use your personal information to:
- Respond to enquiries and provide requested information
- Prepare proposals and deliver contracted services
- Process payments and maintain financial records
- Communicate about projects, updates, and relevant opportunities
- Improve our website and service offerings
- Comply with legal and regulatory obligations
Disclosure of Information
We may disclose your personal information to:
- Our employees and contractors who require access to perform their duties
- Professional advisers including accountants and legal counsel
- Government agencies and regulators where required by law
- Third-party service providers who assist with website hosting, payment processing, and communications
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. These measures include secure data storage, access controls, and encrypted communications where appropriate.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we securely destroy or de-identify it.
Your Rights
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information where legally permitted
- Opt out of marketing communications
- Lodge a complaint about our handling of your information
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. For detailed information about our cookie practices, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Rogue Eternity Pty Ltd
42 Greenway Parade
Pyrmont NSW 2009
Australia
Email: [email protected]
Complaints
If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.